Manager
Bangalore, Karnataka, India
INR 1200K-2000K (estimate) Mid-level Full Time
Tasks
- Consolidate metrics using ServiceNow and dashboards
- Coordinate delivery teams cyber SMEs vendors and client stakeholders
- Create quarterly business review packs
- Drive action closure from governance meetings
- Lead governance cadences and forums
- Maintain RAID logs for program risks and issues
- Own cyber managed services governance model
- Prepare and publish management status reports
- Support SteerCo and CISO level executive decks
- Support capacity utilization and demand vs supply tracking
- Support continuous improvement initiatives
- Support forecasting burn analysis and staffing risks
- Track SLA KPI operational metrics
- Track commercials change requests and scope changes
- Track program milestones deliverables dependencies and health
- Track resourcing plans onboarding and offboarding
- Validate metrics data accuracy with delivery leads
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Agile | Capacity Planning | Dashboards | Entra ID | ISC | Identity and Access Management | Identity and access | KPI Reporting | MSR | Microsoft Excel | PMP | Privileged Access | Privileged Access Management | Program governance | Project Management | QBR | QBR Pack Development | RAID management | Resource Capacity | Resource capacity planning | SLA management | SailPoint IIQ | ServiceNow | SteerCo Reporting
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