Security Operations Center Associate
Tasks
- Analyze security incidents
- Answer emergency phone lines
- Dispatch security and emergency services
- Ensure service level agreement adherence
- Escalate incidents per protocols
- Maintain incident and communication records
- Monitor CCTV
- Monitor access control systems
- Monitor alarm systems
- Support safe and secure technology
- Triage emergency calls
Perks/Benefits
- 401k matching
- Dental insurance
- Employee discounts
- Medical insurance
- Student Loan Payment Assistance
- Vision insurance
- Wellness program
Skills/Tech-stack
Access Control | Alarm Monitoring | Alarm response | CCTV | Call triage | Customer Service | Emergency dispatch | Incident Management | Physical security | Risk Assessment | Security Risk | Security risk assessment | Service Level | Service Level Agreements | Video Surveillance
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