Security Operations Analyst

Tasks

• Assess alert severity and threat level
• De escalate unauthorized activity
• Dispatch patrol units when applicable
• Document incidents and daily activity reports
• Follow escalation protocols for clients and law enforcement
• Issue talk down commands through speaker systems
• Maintain situational awareness across multiple sites
• Monitor automated security alerts
• Perform shift handoff procedures
• Prepare incident reports and follow up documentation
• Prioritize alerts by severity and immediacy
• Report system issues camera outages and platform anomalies
• Review video clips and event data
• Validate alarms using alarm validation standards

Perks/Benefits

• 100% remote
• Full-time job

Skills/Tech-stack

Alarm Validation | Alarm triage | Communication | Data Analysis | De-escalation | Event data | Event data analysis | Incident documentation | Multitasking | Public Address Systems | Public address | Security monitoring | Security operations | Situational Awareness | Threat Assessment | TrackTik | Video review