Security Operations Analyst
Tasks
- Assess alert severity and threat level
- De escalate unauthorized activity
- Dispatch patrol units when applicable
- Document incidents and daily activity reports
- Follow escalation protocols for clients and law enforcement
- Issue talk down commands through speaker systems
- Maintain situational awareness across multiple sites
- Monitor automated security alerts
- Perform shift handoff procedures
- Prepare incident reports and follow up documentation
- Prioritize alerts by severity and immediacy
- Report system issues camera outages and platform anomalies
- Review video clips and event data
- Validate alarms using alarm validation standards
Perks/Benefits
Skills/Tech-stack
Alarm Validation | Alarm triage | Communication | Data Analysis | De-escalation | Event data | Event data analysis | Incident documentation | Multitasking | Public Address Systems | Public address | Security monitoring | Security operations | Situational Awareness | Threat Assessment | TrackTik | Video review
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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