Security Operations Center Dispatcher
Tasks
- Answer phones
- Coordinate documentation for officer dispatch
- Dispatch via radio
- Evaluate incoming information
- Issue and collect incident reports
- Log radio and calls
- Manage camera survey
- Monitor CCTV
- Monitor alarms
- Operate IP based telephone system
- Prepare reports
- Prioritize workload by urgency
- Respond to emergency calls
- Respond to non emergency calls
- Route calls to appropriate units
Perks/Benefits
Skills/Tech-stack
Alarm Monitoring | Automated alarm monitoring | CCTV monitoring | Call Logging | Computer Systems | Critical Thinking | IP based telephone systems | IP based) | Incident reporting | Multi Channel | Multi Channel Communications | Radio Dispatch | Report Writing | Telephone Systems
Education
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