Senior Cloud Support Engineer
Bulverde, Texas, United States
USD 114K-166K (estimate) Senior-level Full Time
Tasks
- Collaborate with customers on technical environments
- Contribute to support tools and processes
- Diagnose performance issues in distributed environments
- Document issue resolution processes
- Ensure compliance with security standards and protocols
- Escalate complex technical issues
- Guide customers on deployment best practices
- Implement and manage HSMs
- Implement and manage PKI
- Manage key management systems
- Resolve networking and configuration issues
- Support application integrations
- Troubleshoot customer cloud environments
Perks/Benefits
- Dental insurance
- Health insurance
- Life insurance
- Long-term disability
- Paid Holidays
- Paid sick leave
- Paid vacation
- Retirement plan matching
- Short-term disability
- Vision insurance
Skills/Tech-stack
AWS | Automation | Azure | Bash | DNS | Firewalls | GCP | Hardware Security Modules | Hardware security | IT Security | Key Management | Linux | Networking | Public Key Infrastructure | Public key | Python | Scripting | Security modules | TCPIP | Unix | VPN
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