Senior CRM System Administrator
Remote US San Jose, CR
R
USD 95K-115K (estimate) Senior-level Full Time
Tasks
- Align metrics and reporting with finance and executive goals
- Build dashboards and recurring reports
- Configure CRM workflows custom fields and integrations
- Coordinate with sales marketing and customer success on CRM usability
- Maintain CRM data hygiene
- Manage CRM platforms HubSpot and Salesforce
- Monitor CRM system performance reliability and security
- Provide training and documentation for end-users
- Support CRM related system migrations
- Track and report SaaS metrics MRR ARR CAC LTV churn and engagement
Perks/Benefits
- 401k matching
- Conference access
- Dental insurance
- Disability insurance
- Educational assistance
- Health insurance
- Internal training
- Life insurance
- Paid time off
- Professional development
- Vision insurance
- Volunteer day
- Winter recess
Skills/Tech-stack
API Integration | ARR | Apex | CAC | CRM | Churn | Dashboard Reporting | Data cleaning | Data integration | HubSpot | LTV | MRR | Performance Monitoring | SQL | Salesforce | Security Management | System Administration | Workflow automation
Education
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