Senior Strategic CSM
Tasks
- Advocate for customer needs
- Collaborate with Support Product Management and Sales
- Conduct feature training sessions
- Design and execute Mutual Activity Plans
- Guide onboarding and best practices
- Identify expansion opportunities
- Monitor adoption and resolve adoption hurdles
- Provide deployment guidance
- Provide feedback on customer health signals
- Provide interaction and analytics insights
- Quantify and report value metrics
- Serve as primary technical liaison
- Set and manage project milestones
- Stay current with cloud security trends
Perks/Benefits
Skills/Tech-stack
API Integration | AWS | Bash | CI/CD | Cloud Security | Cloud platform | Container Security | DAST | DevSecOps | Development Lifecycle | GitHub Actions | GitLab CI | Google Cloud | Google Cloud Platform | IAM | ISO 27001 | Jenkins | KMS | Microsoft Azure | NIST | OWASP Top | OWASP Top 10 | Power BI | Powershell | Python | REST APIs | SAST | SCA | Secure Software | Secure Software Development | Secure Software Development Lifecycle | Security groups | Software Development Lifecycle | Tableau | Top 10 | VPC
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