Senior Systems Analyst
Tasks
- Administer Active Directory user accounts and permissions
- Administer RSA token assignments and resets
- Administer VMware Horizon VDI
- Configure and manage mobile devices with AirWatch or Workspace ONE
- Deploy configure and maintain enterprise software packages
- Develop technical documentation and knowledge base articles
- Perform Entrust administrative functions
- Perform PKI certificate issuance and lifecycle support
- Perform operating system imaging and reimaging
- Provide tier 2 tier 3 desktop support
- Provision support and troubleshoot PKI tokens
- Support continuity of operations and after hours support
- Track document and manage service requests and incidents
- Use remote support tools to diagnose incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | AirWatch | Apple Business | Apple Business Manager | Business Manager | Certificate management | Desktop Support | Device Management | Entrust | ITIL | Jira | Microsoft 365 | Microsoft Teams | Microsoft Windows | Mobile Device | Mobile Device Management | PKI | RSA tokens | Remote Desktop | Remote Desktop Support | Service Management | Tanium | VDI | VMware Horizon | Workspace One
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Roles
Administrator | Analyst | Systems Administrator | Systems Analyst
Regions
Countries
States
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