Senior Technical Success Manager
Tasks
- Analyze customer data for adoption insights
- Coordinate escalations and resolution
- Create adoption and risk mitigation plans
- Create and share customer success training and playbooks
- Develop technical integration strategies
- Maintain customer/stakeholder relationships
- Manage customer adoption of Zscaler solutions
- Provide technical guidance and best practices
Perks/Benefits
Skills/Tech-stack
Adoption strategy | CASB | Cloud Computing | DLP | Data Analysis | Escalation management | Infrastructure | MPLS | Networking | Risk Management | SD-WAN | SWG | Security | Troubleshooting | VPN | Web Security
Education
N/A
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