Senior Technical Support Specialist
Atlanta, GA, United States
USD 150K-210K (estimate) Senior-level Full Time
Tasks
- Analyze customer system information
- Consult technical documentation
- Follow up on technical cases
- Manage customer communications
- Provide customer education
- Recommend corrective actions
- Reproduce customer environments
- Troubleshoot Fortinet products
Perks/Benefits
- 401k
- Dental insurance
- Disability insurance
- Leave Program
- Life insurance
- Medical insurance
- Paid Holidays
- Sick leave
- Vacation leave
- Vision insurance
Skills/Tech-stack
AI tools | Firewalls | Fortigate | Fortinet | IDS | IPS | Linux | Networking | OSX | Problem Solving | Routing Protocols | Switching | TCP/IP | Troubleshooting | VPN | Virus scanning | Windows
Education
Related jobs
-
Manager, Artificial Intelligence/Machine Learning (AIML) Risk Guide - Enterprise Services Risk USD 149K-205KAnalytical Skills | Collaboration | Communication | Cyber Risk | Cyber Risk ManagementFinancial benefits | Health benefits | Inclusive environmentMid-level Full TimeMcLean, VA, United States1d ago
-
Information Security Specialist USD 119K-192KAccess Management | Incident Triage | Network fundamentals | Security Communication | Security Documentation23 days PTO | 401k match | Flexible work schedule | Global team | Paid parkingEntry-level Full TimeAustin, Texas R1d ago
-
Defensive Cyber Operations (DCO) Watch Officer (WO) USD 129K-160KCommunication skills | Cybersecurity | Digital forensics | IDS | IPS401k match | Health Savings Flexible Spending | Holiday leave | Life Critical Illness Accident Long Term Care | Medical/Dental/VisionSenior-level Full TimePearl City, HI1d ago
-
Cloud One ICAM SME (USAF Cloud One) USD 131K-237KAPIs | AWS | Automation | Azure | C#Flexible work arrangements | Professional development opportunitiesExecutive-level Full Time4317 Hanscom AFB MA, United States2d ago
-
IT Systems Administrator USD 75K-119KActive Directory | Compliance | Cybersecurity | DHCP | DNSHealth benefits | Inclusive workplace | Onsite work | Relocation assistanceEntry-level Full TimeLivonia Foundry - Livonia Foundry, United …2d ago
-
Manager, Risk Management, RISC USD 133K-180KAI | Analytical problem-solving | Cross-Functional Collaboration | Cross-functional | Effective CommunicationSenior-level Full TimeArlington, Virginia, USA2d ago
-
Customer Service | Desktop Support | IT Networks | Incident ticketing | Problem SolvingHealth benefits | Paid time off | Professional development | Retirement planMid-level Full TimeUSA MD Bethesda - Customer Proprietary …2d ago
-
CyberSecurity Sales Specialist (Northeast-Mid Atlantic) USD 194K-456KCommunication | Consultative selling | Enterprise Sales | Financial Analysis | MEDDPICCCareer Development Programs | Health and wellbeing benefits | Inclusive work environmentMid-level Full TimeAll, Virginia, United States of America2d ago
-
Cybersecurity Sales Specialist - Florida USD 194K-456KAccount Management | CASB | Cloud | Cybersecurity | FwaaSHealth benefits | Inclusive culture | Professional developmentMid-level Full TimeAll, Florida, United States of America2d ago
-
Cybersecurity Sales Specialist - Cloud Accounts USD 169K-328KAccount Management | Channel sales | Communication | Customer Relationship Management | Customer relationshipHealth benefits | Inclusive work environment | Professional developmentExecutive-level Full TimeAll, Texas, United States of America2d ago
-
CyberSecurity Sales Specialist (Northeast-Mid Atlantic) USD 194K-456KCybersecurity | MEDDPICC | Networking | ROI | SalesHealth benefits | Inclusive workplace | Professional developmentMid-level Full TimeAll, Virginia, United States of America2d ago
-
Cybersecurity Sales Specialist - Cloud Accounts USD 169K-328KAccount Management | Customer Relationship Management | Customer relationship | Cybersecurity | NetworkingHealth benefits | Inclusive work environment | Professional developmentExecutive-level Full TimeAll, Texas, United States of America2d ago
-
Cybersecurity Sales Specialist - Florida USD 194K-456KBusiness case | Communication | Consultative selling | Cybersecurity | MEDDPICCHealth benefits | Inclusive work environment | Professional developmentMid-level Full TimeAll, Florida, United States of America2d ago
-
Cybersecurity Sales Specialist - Cloud Accounts USD 169K-328KAccount Management | Consultative selling | Cybersecurity | Networking | Partner EcosystemsHealth benefits | Inclusive work environment | Professional development opportunitiesExecutive-level Full TimeAll, Texas, United States of America2d ago
-
Technical Support Specialist – Tier 1 USD 55K-65KAWS | Android | Azure | Communication | Computer Systems401k | Dental insurance | Disability insurance | Life insurance | Medical insuranceMid-level Full TimeAustin - TX R2d ago
-
Technical Support Engineer USD 50K-66KAPIs | Customer Service | Database | HTML | NetworkingDental care | Disability income benefits | Healthcare | Life insurance | Mental health benefitsMid-level Full TimeUnited States2d ago
-
Cyber Security Specialist USD 145K-185K365 Security | Account Management | Active Directory | AlienVault | AntivirusOn-call rotation | Remote work | Travel flexibilitySenior-level Full TimeUnited States R2d ago
-
Technical Support Specialist USD 55K-74KAnalytical Skills | Communication skills | Customer Service | Hardware Maintenance | Inventory Management401k | Disability insurance | Health insurance | Health savings accounts | Life insuranceMid-level Full TimeSalt Lake City, UT, United States2d ago
-
Cybersecurity Governance Specialist USD 80K-134KCollaboration | Communication skills | Cybersecurity Principles | Data Analysis | Internal ControlsSenior-level Full TimeBuffalo, NY, United States3d ago
-
Sr IT/Cybersecurity Specialist USD 120K-135KCybersecurity | Disaster Recovery | Firewall | Network Architecture | Network SecurityDisability insurance | Family leave | Health care plan | Life insurance | Paid time offMid-level Full TimeRandolph Air Force Base, Texas, United …3d ago
-
Tier 2 Operations Support Specialist USD 62K-141KAutomation | Cloud infrastructure | Incident Management | Linux | Log AnalysisDisability benefits | Health insurance | Life insurance | Paid leave | Retirement planMid-level Full TimeUSA, VA, Chantilly (15059 Conference Ctr …3d ago
-
Tier 1 Operations Support Specialist USD 62K-141KAutomation | Linux | Monitoring | Scripting | WindowsHealth benefits | Paid leave | Professional development | Retirement plans | Tuition assistanceEntry-level Full TimeUSA, VA, Chantilly (15059 Conference Ctr …3d ago
-
Technical Support Specialist USD 48K-62KAnalytical Skills | CSS | Critical Thinking | Customer support | HTML401k | Dental insurance | Health insurance | LTD | Paid time offMid-level Full TimePittsburgh, Pennsylvania, United States - Remote R3d ago
-
Linux and Cloud Application Support Specialist USD 105K-114KContainerized Services | Enterprise Linux | Linux | PaaS | Red Hat401k matching | Flexible schedules | Health and wellness programs | Healthcare benefits | Paid parental leaveMid-level Full TimeBoulder, CO, United States3d ago
-
Monitoring and Incident Response Specialist USD 80K-128KITSM | Incident Response | Network Infrastructure | Network Monitoring | Packet CaptureEntry-level Full TimeWashington, DC4d ago