Service Desk Analyst

Lorton, VA, United States

USD 65K-94K (estimate) Mid-level Full Time

@ Q...

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Found 29d ago

Tasks

Assist with user account management and onboarding
Collaborate with IT teams
Configure and maintain Microsoft 365 applications
Ensure compliance with regulations and SLAs
Maintain documentation and contribute to knowledge base
Manage Microsoft 365 services and support
Serve as first point of contact for IT support requests
Support remote users and tools
Troubleshoot hardware, software, and network issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Service Desk Analyst

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