Service Desk Technician
Tasks
- Administer user accounts
- Configure network hubs routers and switches
- Develop network backup procedures
- Develop network recovery procedures
- Diagnose network connectivity issues
- Install and configure hardware
- Install and configure peripheral equipment
- Install and configure software
- Manage network access rights
- Monitor client system performance
- Monitor system performance
- Patch network vulnerabilities
- Resolve customer/system incidents
- Test network infrastructure devices
- Troubleshoot system hardware
- Troubleshoot system software
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Account administration | Backup and Recovery | Cloud Computing | Computer Networking | Firmware | Hardware Troubleshooting | Hybrid Cloud | IOS | IaaS | Network Access | Network Access Control | Network Backup | Network Configuration | Network Hubs | Network Monitoring | Network Protocols | Network Routers | Network Security | Network Switches | Network Troubleshooting | Network backup and recovery | PaaS | Private Cloud | Public Cloud | Risk Management | SaaS | Software Troubleshooting | System Administration | User Account Administration
Education
Roles
IT | IT Support | IT Support Specialist | Service Desk Technician | Specialist | Support Specialist | Technician
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