ServiceNow Administrator/Architect
USA VA Home Office (VAHOME), United States
USD 111K-150K Senior-level Full Time
Tasks
- Administer ServiceNow platform
- Configure workflows business rules forms catalogs reports dashboards notifications
- Coordinate integration support between ServiceNow and enterprise systems
- Maintain and enhance ServiceNow platform
- Manage users groups roles ACLs and platform configuration
- Monitor platform performance and instance health
- Oversee data quality, governance, and compliance
- Provide architectural guidance for platform design and integration strategy
- Provide day to day user support and training
- Support audit activities and documentation
- Support change management for platform enhancements
- Support upgrades and patches
Perks/Benefits
Skills/Tech-stack
ALM | ATF | Acceptance Testing | Agile methodology | CMDB | CSDM | Change Management | Configuration Management | Customer Service | Customer service management | Data Export | Data Import | Demand Management | IT Service Management | IT service | ITIL | ITOM | Incident Management | Integration Hub | JavaScript | Knowledge Management | MID Server | Portfolio Management | Problem Management | Problem Risk Management | Project Portfolio | Project portfolio management | REST API | Regression testing | Risk Management | SDLC | SOX | Security operations | Service Management | ServiceNow | Transform Maps | User Acceptance | User Acceptance Testing | VersionOne
Education
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