ServiceNow System Administrator
Tasks
- Configure notifications and alerts
- Coordinate ServiceNow upgrades and changes
- Deploy update sets
- Develop data load templates
- Implement automation
- Improve business processes
- Maintain instance performance
- Maintain technical documentation
- Manage CMDB health
- Manage permissions and access
- Prepare CMDB for ITSM implementation
- Provide process training
- Review configuration items
- Schedule reports
- Troubleshoot system issues
Perks/Benefits
- N/A
Skills/Tech-stack
CMDB | HTML | ITOM | ITSM | Infrastructure | JavaScript | REST API | SOAP | ServiceNow | Workflow | XML
Education
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