SOC Analyst
Albuquerque, NM, United States
USD 85K-112K (estimate) Mid-level Full Time
Tasks
- Analyze network and server resource consumption
- Analyze system logs and scheduled jobs
- Create knowledge articles
- Detect outages and performance issues
- Maintain event management process
- Manage remediation tickets
- Monitor IT resources
- Perform data center walkthroughs
- Provide advanced deskside support
- Remediate vulnerabilities
- Respond to incidents
- Support Windows macOS and Linux systems
- Support email and directory services
- Transfer knowledge to service desk teams
- Verify integrity and availability of hardware and network
Perks/Benefits
Skills/Tech-stack
Backups | Desk support | Directory Services | Email support | Event management | Incident Response | KCS methodology | Linux | MacOS | Microsoft Office | Network Monitoring | PC operations | SOC Monitoring | Scheduled Jobs | Server monitoring | ServiceNow | System Logs | Virtual desk support | Vulnerability Remediation | Windows
Regions
Countries
States
Cities
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