Storage & Data Protection Support Engineer
Tasks
- Conduct NetBackup restore and configuration troubleshooting
- Configure and support NAS environments and replication failover
- Configure storage mounts and support Windows Linux and VMware ESXi connectivity
- Create and manage support tickets and coordinate vendor hardware replacements
- Execute SAN zoning and resolve SAN connectivity issues
- Handle incidents and perform initial issue diagnosis
- Monitor Data Domain alerts and respond to connectivity temperature and hardware issues
- Monitor infrastructure performance and collect and analyze logs
- Perform file level restore VM restore and bare metal recovery
- Perform storage array provisioning and LUN related tasks
- Provide first level support for enterprise storage backups and SAN environments
Perks/Benefits
- N/A
Skills/Tech-stack
Acronis backup | Backup and Recovery | Brocade SAN | Data Domain | Dell EMC | Dell EMC storage | EMC storage | Grafana | IBM Storage | ITIL | Isilon | Linux | NAS | NetBackup | Pure Storage | Python | SAN zoning | SANnav | Shell | Unity | VMware Datastore | VMware ESXi | VPLEX | Windows
Education
N/A
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