Support Engineer – Cloud, Security & Incident Management in Enterprise IT
INR 2500K-2695K (estimate) Senior-level Full Time
Tasks
- Collaborate with teams and vendors
- Conduct performance reviews and disaster recovery testing
- Define and improve support processes
- Lead incident analysis and resolution
- Maintain documentation
- Mentor support staff
- Monitor system health and performance
- Oversee daily IT support operations
- Respond to high-priority incidents
- Support infrastructure projects and upgrades
Perks/Benefits
Skills/Tech-stack
AWS Azure GCP | Access Controls | Azure GCP | Cloud Environments | Cloud Environments (AWS | Cloud environments AWS Azure | Cloud environments AWS Azure GCP | Datacenter operations | ITIL incident management | Incident Management | Infrastructure as Code | Infrastructure as Code (Terraform | Infrastructure as Code Terraform Ansible | Monitoring Tools | Monitoring tools (Nagios | Monitoring tools Nagios Zabbix | Monitoring tools Nagios Zabbix SolarWinds | Network Management | Python Shell | Scripting (Python | Scripting Python Shell | Security Compliance | Security Protocols | Security compliance GDPR | Security compliance GDPR PCI DSS ISO | Security protocols (encryption | Security protocols encryption firewalls VPNs access controls | Server management | Server management (Windows | Server management Windows Linux | Terraform Ansible | Windows Linux
Education
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