Support Technical Project Manager
Tasks
- Communicate technical updates and roadmaps
- Develop account recovery plans
- Lead customer governance meetings
- Manage technical escalations and incident resolution
- Produce incident documentation
- Support renewals and expansions
Perks/Benefits
- N/A
Skills/Tech-stack
Account Management | Customer escalation | Customer escalation management | Cybersecurity | Escalation management | Incident Resolution | Program Management | Stakeholder management | Vulnerability Management
Education
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