Systems Administrator Level 3
Annapolis Junction, MD, Hanover, MD
USD 144K-234K (estimate) Senior-level Full Time
Tasks
- Analyze and resolve complex server hardware and software integration problems
- Assist users accessing and using IT systems
- Configure and manage UNIX operating systems
- Configure and manage Windows operating systems
- Escalate tickets and communicate status to agency management
- Implement operating system enhancements for reliability and performance
- Install and maintain system software
- Manage IT system configuration and daily operations
- Monitor IT systems and resolve issues across infrastructure
- Optimize system operations and resource utilization
- Perform system capacity analysis and planning
- Provide tier 1 help desk problem identification, diagnosis and resolution
- Provide tier 2 escalation problem identification diagnosis and resolution
- Support IT system implementation troubleshooting and maintenance
- Support dispatch system and hardware issue resolution
- Support system design mission architecture and associated hardware
- Troubleshoot and configure network components
Perks/Benefits
- N/A
Skills/Tech-stack
Capacity Planning | Escalation management | Help desk | Network Monitoring | Networking | Security clearance | Server Hardware | Storage | System Administration | Troubleshooting | Unix | Windows
Education
N/A
Roles
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