Systems Network Administrator I/Service Desk Support
10015 Undisclosed MD Customer Site 20708, United States
USD 59K-106K Mid-level Full Time
Tasks
- Apply patches and updates
- Configure and maintain Linux systems
- Configure and maintain Unix systems
- Configure and maintain Windows systems
- Document SOPs and troubleshooting procedures
- Escalate issues tier 2
- Maintain enterprise IT systems
- Manage network environments
- Manage user accounts and password resets
- Monitor client server storage and network
- Perform PKI related tasks
- Perform configuration changes
- Provide VPN access
- Provide tier 1 help desk support
- Support IT system implementation
- Support storage environments
- Support virtualized environments
- Track and resolve issues using ticketing systems
- Troubleshoot IT systems
- Troubleshoot system issues
Perks/Benefits
- 401k match
- Education support
- Employee stock purchase plan
- Flexible work schedules
- Paid Holidays
- Paid parental leave
- Paid time off
- Technical training
Skills/Tech-stack
Account Management | Client-Server | Client-server environments | Computer Networking | Linux | Network Troubleshooting | PKI | Patch Management | Server environments | Storage management | Ticketing systems | Troubleshooting | Unix | User Account Management | VPN | Virtualization | Windows
Education
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