ITSM Administrator:in (m/w/d)
Tasks
- Administer ITSM system EasyVista
- Analyze and resolve incidents with 3rd level support
- Coordinate external service providers
- Create and deliver reports
- Develop workflows and services
- Implement new requirements and integrations
- Manage user permissions
- Optimize ITSM end user portal
- Provide user support
Perks/Benefits
- Access to corporate benefits
- Additional paid time off
- Company bike leasing
- Company share participation program
- Corporate benefits
- Employee referral program
- Flexible working hours
- Mobile work
- Training and development
Skills/Tech-stack
Database | Easyvista | ITSM | Jira | SQL | ServiceNow | Workflow
Education
N/A
Roles
Regions
Countries
States
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