Technical Support Engineer
Tasks
- Collaborate with product and engineering teams
- Develop and update knowledge base
- Optimize customer environments
- Perform infrastructure design and deployment
- Perform troubleshooting
- Provide post-sales support
- Replication of customer issues
- Resolve technical issues
Perks/Benefits
Skills/Tech-stack
API Integrations | Communication skills | Confidentiality protocols | Customer Service | English Proficiency | FreeBSD | Information security | Network Security | Networking protocols | PostgreSQL | Scripting | Security Protocols | Security appliances | Troubleshooting | Unix | Virtualization
Education
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