Technical Support Engineer - EMEA

Germany - Remote; United Kingdom - Remote R

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EUR 81K-96K Mid-level Full Time Found 2d ago

Tasks

Communicate with customers
Document issues and create Knowledge Base content
Engage in continuous learning and improvement
Escalate issues to engineering
Investigate and reproduce complex problems
Participate in on-call support
Prioritize and manage support queue
Report bugs and feature requests
Share knowledge and teach colleagues
Troubleshoot customer issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Technical Support Engineer - EMEA

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