Technical Support Engineer - Endpoint
Frankfurt, Hessen, Germany
EUR 47K-65K (estimate) Senior-level Full Time
Tasks
- Advise customers and partners
- Analyze configuration data
- Collaborate on developing new solutions
- Collaborate on reproducing customer environments
- Conduct customer meetings for escalations
- Escalate issues proactively
- Manage technical cases end to end
- Optimize system performance and security
- Provide technical break fix support
- Resolve endpoint security configuration inquiries
- Troubleshoot complex technical issues
Perks/Benefits
Skills/Tech-stack
Firewall | IDSIPS | IPSec | L2TP | LDAP | OAuth | RADIUS | Routing | SAML | SQL | SSL | Switching | TCPIP | VPN | Virus scanning
Education
N/A
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