Technical Support Engineer - FortiNAC
Frankfurt, Hessen, Germany
EUR 66K-67K (estimate) Senior-level Full Time Found 11h ago
Tasks
- Analyze customer issues
- Collect and analyze system information
- Consult technical documentation
- Educate customers on networking
- Lead customer meetings for escalations
- Manage and escalate technical cases
- Provide configuration recommendations
- Reproduce customer environments
- Troubleshoot Fortinet products
Perks/Benefits
- N/A
Skills/Tech-stack
Configuration | Customer support | Fortiauthenticator | Fortigate | Incident Management | Networking | Problem Solving | Troubleshooting
Education
N/A
Language: en |
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