Technical Support Engineer - FortiNAC
Frankfurt, Hessen, Germany
EUR 49K-55K (estimate) Mid-level Full Time
Tasks
- Gather analyze and recommend configuration improvements
- Manage customer communication and case escalation
- Provide customer education and support
- Reproduce isolate and resolve problems in lab environments
- Troubleshoot Fortinet products and resolve customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
Customer communication | Fortiauthenticator | Fortigate | Lab testing | Networking | Security devices | TCP/IP | Troubleshooting
Education
N/A
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