Technical Support Engineer - FortiNAC
Frankfurt, Hessen, Germany
EUR 66K-88K (estimate) Senior-level Full Time
Tasks
- Collect analyze system information
- Consult technical documentation
- Escalate and manage case resolution
- Follow up manage technical cases
- Gather analyze configuration recommendations
- Isolate and resolve problems
- Manage customer communications
- Provide customer education
- Reproduce issues in lab environment
- Troubleshoot Fortinet products
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Application Security | Configuration Management | English | Firewalls | Fortiauthenticator | Fortigate | German | IPS | IPSec | Kerberos | LDAP | Mail Security | Mail Security Gateways | NTLM | Problem Solving | RADIUS | SQL | SSL-VPN | Security Gateways | TCP/IP | Troubleshooting | Vulnerability Management | Web Application | Web application security
Education
N/A
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