Technical Support Engineer - GovCloud (Remote)

USA TX Remote, United States R

USD 70K-110K Mid-level Full Time

@ C...

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Found 27d ago

Tasks

Create support troubleshooting documentation
Document bugs with Engineering
Escalate priority issues
Identify root cause
Maintain customer issue resolution timelines
Perform initial troubleshooting
Resolve or escalate issues
Serve as point of contact for escalations
Take ownership of customer issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Regions

North America

Countries

United States

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