Technical Support Engineer I
Tasks
- Assess customer issues
- Document corrective actions
- Document issues
- Formulate and communicate resolution plans
- Gather information and resources
- Investigate and reproduce case scenarios
- Provide customer responses
- Provide post-sale technical support
Perks/Benefits
Skills/Tech-stack
Cloud infrastructure | Cybersecurity | Data transport | Encryption | IT | Multilingual Communication | Networking | Problem deconstruction | Relational databases | SQL | Security methodologies | System Administration | Technical Communication | Troubleshooting | Virtualization
Education
Associate's Degree | Bachelor's Degree | High School Diploma
Related jobs
-
Sales Engineer PHP 1200K-1440KAgile | Capture analysis | DNS | Enterprise Linux | FirewallsFun work environment | Supportive work environmentSenior-level Full TimePhilippines R3d ago
-
DevSecOps Engineer (Night Shift) PHP 1200K-1440KARM Templates | Alert management | Anomaly Detection | Application Insights | Application Performance ManagementNight shiftSenior-level Full TimeTaguig, National Capital, Philippines3d ago
-
Access Control | Access Management | Active Directory | Azure Active Directory | EncryptionSenior-level Full TimePHL - Pasig City - Phoenix, …3d ago
-
SQL Database Administrator (Work from Home) PHP 540K-576KAnsible | As-a-Service | Automation | Cloud Computing | Database ArchitectureOn-call support | Rotating schedule | Weekend support | Work from homeMid-level Full TimeManila, Philippines R4d ago
-
Active Directory | Amazon Web Services | Azure | Backup and Recovery | BashMid-level Full TimeTaguig, Metro Manila, Philippines5d ago
-
Mid-level Full TimePasig, Metro Manila, Philippines6d ago
-
Application Programming | Application Programming Interfaces | By Design | CSS | Code reviewSenior-level Full TimeManila (World Plaza), Philippines9d ago
-
Mid-level Full TimeQuezon City, Metro Manila, Philippines20d ago
-
AI Security | Blockchain | CIS | Cryptography | CybersecuritySenior-level Full TimeAsia R24d ago
-
Cybersecurity Engineer II PHP 125K-175K800-53 | Assessment and Authorization | Continuous Monitoring | Cybersecurity | DOD RMFCost of living support | Housing support | Onsite workMid-level Full TimeManila, Metro Manila, Philippines, 0100025d ago
-
Mid-level Full TimePHL-RE Shared Services-Manila, Philippines26d ago
-
Onboarding / Security Engineer (WFH) PHP 1200K-1440KAWS | Access Control | Active Directory | Antivirus | AzureCareer growth and professional development | Global exposure | Government-mandated benefits | HMO | Work from homeSenior-level Full TimeMetro Manila, Philippines - Remote R26d ago
-
.NET | ASP.Net Core | App Service | Azure | Azure DevOpsSenior-level Contract Full TimePhilippines - Remote R27d ago
-
AWS | Azure | Cause analysis | DNS | Detection and preventionAttendance bonus | Fixed weekends off | Free parking shuttle | Game lounge access | HMO coverageMid-level Full TimeAngeles City, Pampanga, Philippines1mo ago
-
Database Administrator PHP 240K-264KBackup and Recovery | Data Modeling | Data Warehouse | Database security | ETLMid-level Full TimeMANDALUYONG CITY, METRO MANILA1mo ago
-
QA Automation Engineer PHP 540K-720KAPI Testing | Automated testing | Azure DevOps | CI/CD | Compatibility TestingMid-level Full TimePhilippines1mo ago
-
T3 System Engineer (General Microsoft + Linux) PHP 1200K-1440KActive Directory | Automation (Ansible) | Bash | Hyper-V | ISCSIFlexible schedule | Hybrid work environment | On-call support | Training opportunitiesMid-level Full TimeMuntinlupa City, Metro Manila, Philippines1mo ago
-
SecOps Engineer PHP 1200K-1440KAPI Security | AWS | Access Control | Authentication | CI/CDRemote-firstMid-level Full TimeManila1mo ago
-
AI workloads | Application workloads | Automation | Azure | Azure ArchitectureSenior-level Full TimePhilippines - Remote R1mo ago
-
DC Engineer Specialist PHP 1200K-1440KAWS | Azure | Data Center Management | Data center | Google CloudMid-level Full TimePhilippines1mo ago
-
Cybersecurity Data Engineer PHP 1200K-1440KAI Technologies | Access Management | Cloud Computing | Cybersecurity | Data analyticsSenior-level Full TimePasay, PH, 13001mo ago
-
AWS | Azure | Cloud Platforms | Communication | Customer Relationship ManagementCareer growth opportunities | Flexible schedule | Remote workSenior-level Full TimePHL Remote, Philippines R1mo ago
-
AI | APIs | AWS | Automation | AzureMid-level Full TimeMetro Manila, Philippines1mo ago
-
Automation platforms | Bash | Cloud Platforms | Identity Providers | MDMFlexible schedule | Health insurance | Professional development | Remote workSenior-level Full TimePhilippines - Remote R1mo ago
-
Senior Systems Engineer, IT Infrastructure PHP 1200K-1440KADFS | AWS | Active Directory | Ansible | AzureCareer advancement | Community outreach | Flexible work environment | Mentorship opportunities | Recognition cultureSenior-level Full TimeManila, Philippines1mo ago