Technical Support Engineer
Tasks
- Analyze customer technical inquiries
- Analyze log events
- Analyze system audit results
- Analyze vulnerability scan results
- Create and publish solution knowledge
- Maintain product and security best practices
- Provide technical support to customers
- Recreate customer issues in lab environment
- Serve as technical liaison between customer and internal teams
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Artificial Intelligence | Azure | Certificate management | Docker | Elasticsearch | Jira | Kubernetes | Linux | Log Analysis | MacOS | Microsoft SQL | Microsoft SQL Server | MySQL | Nessus | Network Security | Oracle | PCAP | Patch Management | SEIM | SQL | SQL Server | Salesforce | Security Analysis | Splunk | System configuration | TCPIP | Ticketing systems | Troubleshooting | Windows | Wireshark | Zendesk
Related jobs
-
Senior Platform Engineer - FinOps EUR 53K-65KAWS | AWS QuickSight | Azure | Cloud Architecture | Cloud Cost ManagementSenior-level Full TimeDublin, Ireland23h ago
-
Alerting | Ansible | Automation | Capacity Planning | Cause analysisMandatory security training | On-call responsibilitiesSenior-level Full TimeDublin, Ireland23h ago
-
Access Management | Application Security | By Design | Cloud Security | ComplianceSenior-level Full TimeCork, IRL - 3300 Cork Airport …23h ago
-
Junior Security Operations Engineer EUR 31K-46KAWS | Anthropic | Bash | Bug Bounty | Bug bounty triageAsync friendly | Continuous learning and growth | Contract extension or conversion potential | Remote-first workEntry-level Full TimeDublin; Ireland ; Amsterdam; Netherlands1d ago
-
Staff Software Engineer EUR 72K-96KAPI | AWS | Cost Optimization | Design review | Performance EngineeringAnnual leave | Company laptop | Company pension | Conference time | Cycle to workSenior-level Full TimeDublin1d ago
-
Lead, Cryptographic Security Engineer EUR 55K-65KAIX | Application Security | CI/CD | Cloud Security | CryptographySenior-level Full TimeDublin, Ireland1d ago
-
API Gateway | Access Management | Agile | Alerting | Blue/greenSenior-level Full TimeDublin, Ireland4d ago
-
AI Governance | AWS | Access Management | Application Security | Awareness TrainingDental insurance | Health insurance | Home office stipend | Mental health support | Paid parental leaveMid-level Full TimeIreland R6d ago
-
API Security | AWS | Burp Suite | CI/CD | DASTCollaborative team culture | Flexible working hours | Fully remote | Inclusive diverse workplace | Professional growth opportunitiesSenior-level Full TimeIreland R6d ago
-
AWS | Active Directory | Advanced Analytics | Azure | Cloud platformExecutive-level Full TimeRemote, Ireland R6d ago
-
Senior Systems Engineer (Belfast) EUR 40K-84KAntivirus | Authentication | Cybersecurity | Encryption | Intrusion DetectionSenior-level Full TimeIreland7d ago
-
Cloud Software Security Engineer EUR 60K-84KAWS | AWS CloudFormation | AWS Lake Formation | Access Management | Amazon RedshiftSenior-level Full TimeDublin, Ireland7d ago
-
Lead Security Engineer EUR 60K-100KAWS | Active Directory | Agile methodologies | Ansible | ArtifactoryCareer advancement | Diversity inclusion and respect cultureSenior-level Full TimeDublin, Ireland7d ago
-
DevOps Engineer EUR 42K-63KAmazon Web Services | CI/CD | Consul | Distributed tracing | DockerEmployee recognition program | Generous time away from work | Health care insurance | Life insurance | Retirement savings planMid-level Full TimeDublin7d ago
-
Senior-level Full TimeDublin, Ireland7d ago
-
Security Analyst EUR 43K-67KAccess Management | DLP | Detection Systems | Encryption | Endpoint protection25 days annual leave | Community charity engagement | Continual learning programs | Flexible working arrangements | Hybrid workMid-level Full TimeCarlow, Carlow, IRE, Ireland7d ago
-
Senior Penetration Tester EUR 43K-69KASP | Active Directory | Active Directory Security | Auditing tools | BGPSenior-level Full TimeDublin, Dublin, Ireland (Hybrid) R8d ago
-
Solutions Support Engineer EUR 43K-70KAPI Authentication | AWS | Azure | CI/CD | CVEOn-call support rotationMid-level Full TimeRemote - Ireland R10d ago
-
Security Engineer - Offensive Security EUR 112K-168KASVS | AWS | Application Security | Authentication bypass | AzureMid-level Full TimeIreland10d ago
-
Security Engineer - Threat Detection EUR 90K-136KATT&CK Evaluations | AWS | Application logs | Atomic Red Team | AzureMid-level Full TimeIreland10d ago
-
Access Management | Application Security | By Design | Cloud Security | ComplianceComprehensive benefits | MentorshipSenior-level Full TimeCork, IRL - 3300 Cork Airport …11d ago
-
Senior Engineer, Security Automation EUR 60K-86KApache Airflow | Buildkite | CI/CD | Dagster | Data orchestrationGenerous time off | Healthcare | Occasional travel | Parental leave | Remote workSenior-level Full TimeRemote - Ireland R12d ago
-
Sr. Manager of Security Engineering EUR 88K-128KAI Coding Assistants | AI coding | AWS | Agile | Application SecuritySenior-level Full TimeDublin, Ireland13d ago
-
Security Engineer III - Application Security EUR 71K-107KAI Coding Assistants | AI coding | AWS | Agile methodologies | Application ResiliencySenior-level Full TimeDublin, Ireland13d ago
-
Senior Email Security Administrator EUR 40K-75KBusiness email compromise | DKIM | DMARC | Data Loss Prevention | Data lossAdditional day off for birthday | Continuous mentoring | Employee assistance program 247 | Employee share plan | Flexible work arrangementsSenior-level Full TimeCork, IE13d ago