Technical Support Engineer
Tasks
- Analyze SQL data
- Analyze logs and API traffic
- Collaborate with engineering on escalations
- Communicate technical findings
- Investigate customer issues
- Manage customer tickets
- Prioritize issues by impact
- Reproduce and resolve issues
- Track issue status in ticketing systems
- Troubleshoot REST APIs
Perks/Benefits
Skills/Tech-stack
Jira | Python | REST APIs | SQL | Zendesk
Education
N/A
Regions
Countries
States
Cities
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