Technical Support Engineer

Remote R

USD 150K-200K (estimate) Senior-level Full Time

@ H...

Apply Save

Found 1mo ago

Tasks

Analyze application and system logs for root cause
Communicate clear technical updates to customers
Escalate issues with actionable context and debugging data
Identify ticket patterns and suggest product or process improvements
Maintain and improve internal runbooks and documentation
Own and resolve technically complex customer issues end to end
Reproduce issues and isolate variables
Troubleshoot APIs integrations logs and infrastructure
Validate expected vs actual system behavior with Product and Research

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Engineer | Support Engineer | Technical Support | Technical Support Engineer

Apply Save

Language: en Views:

3 Clicks:

0 Saves: 0

Related jobs

Cloud Engineer (Remote) USD 110K-180K

API Management | Active Directory | Azure API | Azure API Management | Azure Backup

Mid-level Full Time

Oak Brook, IL, United States R

5h ago
Cybersecurity Engineer – Cloud & Workload Security (H/F) EUR 35K-43K

Azure | CNAPP | CSPM | Cloud Security | Compliance

Employee Committee | Health insurance | Meal vouchers | Telework

Entry-level Full Time

Courbevoie, IDF, France R

14h ago
Oracle Cloud Security Engineer USD 100K-150K

Bash | CIS Benchmarks | Cloud Guard | Cloud infrastructure | Compliance

100 percent remote work | Benefits package | Career growth

Mid-level Full Time

United States - Remote R

22h ago
Oracle Cloud Security Engineer USD 100K-150K

Bash | CIS Benchmarks | Cloud Guard | Cloud infrastructure | Data Safe

Mid-level Full Time

United States - Remote R

22h ago
Cybersecurity Engineer EUR 32K-48K

API Integration | Bash | Cloud Computing | EDR | Infrastructure as Code

Discounts on Telia services | Extra vacation days | Health insurance | Internal training | Job shadowing

Mid-level Full Time

Vilnius, Lithuania R

22h ago
Application Security Engineer USD 100K-150K

Abuse detection | Agile | Architecture Reviews | Authentication | Authorization

Mid-level Full Time

United States - Remote R

22h ago
Application Security Engineer USD 100K-150K

Abuse detection | Agile | Application Firewall | Authentication | Authorization

Mid-level Full Time

United States - Remote R

22h ago
AI Security Engineer USD 100K-150K

Access Control | Access Management | Adversarial ML | Application Security | Authorization

Senior-level Full Time

United States - Remote R

22h ago
AI Security Engineer USD 100K-150K

Access Management | Adversarial Machine Learning | Application Security | Cloud Security | Cryptography

Career growth | Full-time remote work | Health benefits

Senior-level Full Time

United States - Remote R

22h ago
Sr. Software Engineer - Application Analysis (Hybrid, ISR) ILS 338K-473K

Algorithm Development | Amazon Web Services | Artificial Intelligence | Code Analysis | Data Flow

Employee networks | Paid adoption leave | Paid parental leave | Professional development opportunities | Vacation and holidays

Senior-level Full Time

Tel Aviv (Museum), Israel R

22h ago
Regional Sales Engineer (Remote, AUS) AUD 110K-127K

AI Technologies | AWS | Azure | Bash | Cloud Security

Employee networks | Paid adoption leave | Paid parental leave | Professional development opportunities | Remote work

Mid-level Full Time

Melbourne, Australia R

22h ago
IS Administrator EUR 32K-48K

API Integration | AWS | AWX | Agentic AI | Ansible

Discounts on Telia services | Employee discounts | Extra vacation days | Health insurance | Internal training

Entry-level Full Time

Vilnius, Lithuania R

22h ago
SAP Basis Administrator USD 100K-150K

AWS | Ansible | Azure | BW4HANA | Bash

100 percent remote | Career growth opportunities | On-call support

Mid-level Full Time

United States - Remote R

22h ago
Principal AI Security Specialist - West USD 175K-251K

API Integration | Agentic Automation | Cloud Security | Compliance Frameworks | DLP

Education reimbursement | Health plans | In-office perks | Parental leave options | Retirement options

Senior-level Full Time

Bellevue, Washington, USA; Remote - California, … R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | AWS CloudFormation | Access Control | Active Directory | Bash

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Utah, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | AWS CloudFormation | Access Control | Active Directory | Bash

401k | Dental insurance | Family leave | Health care | IRA

Senior-level Full Time

New York, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | Access Control | Active Directory | Bash | Cloud platform

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Pennsylvania, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | Active Directory | Bash | Change Management | CloudFormation

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Wyoming, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | Active Directory | Bash | Cloud platform | CloudFormation

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Indiana, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS CloudFormation | Access Control | Active Directory | Amazon Web Services | Azure Resource

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Montana, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | AWS CloudFormation | Access Control | Active Directory | Azure

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Maryland, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS | AWS CloudFormation | Access Control | Active Directory | Bash

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Connecticut, United States - Remote R

1d ago
Mid-Senior IT Professional (Multiple Opportunities) A USD 105K-135K

AWS CloudFormation | Access Control | Active Directory | Amazon Web Services | Bash

Family leave | Health care plan | Paid time off | Retirement plan | Training and development

Senior-level Full Time

Alabama, United States - Remote R

1d ago
Full-Stack Software Engineer – Remote USD 109K-160K

AWS | Access Control | Azure | Blockchain | C#

Customer facing technical advisory work | Fully remote

Mid-level Full Time

REMOTE R

1d ago
Mobile Engineer, Digital Identity (Fully Remote) INR 990K-1460K

API Integration | Android | Authentication | Cryptography | Dart

Fully remote US based

Mid-level Full Time

REMOTE R

1d ago