Voice System Administrator (SA1) (Government)
USA:MD:Columbia / Columbia Gateway Dr - Adm:7125 Columbia Gateway Dr, United States
USD 72K-101K Mid-level Full Time
Tasks
- Analyze system requirements for hardware specifications
- Conduct site surveys
- Configure and document computers
- Configure and document networking devices
- Configure and document servers
- Configure and document storage systems
- Coordinate with asset management teams
- Coordinate with customer support teams
- Coordinate with project management teams
- Coordinate with security teams
- Deploy and install hardware solutions
- Develop engineering plans
- Develop engineering recommendations
- Identify root causes
- Perform preventative hardware maintenance
- Perform remedial hardware maintenance
- Prepare site installation documentation
- Prepare test plans
- Prepare test reports
- Support voice and network system reliability
- Troubleshoot hardware issues
Perks/Benefits
- 401k plan
- Adoption reimbursement
- Employee Assistance Program (EAP)
- Employee discounts
- Life insurance
- Long-term disability
- Medical, dental & vision coverage
- Paid Holidays
- Paid caregiver leave
- Paid parental leave
- Paid time off
- Short-term disability
- Tuition reimbursement
- Wellness programs
Skills/Tech-stack
CUCM | Cisco Unified Communications | Cisco Unified Communications Management Suite | Cisco Unified Communications Manager | Cisco Unity | Cisco Unity Connection | Cisco WebEx | Cisco WebEx Calling | Communications Manager | Computer hardware | Device Configuration | Documentation | E911 | Hardware engineering | Network Device Configuration | Networking Fundamentals | Requirements Analysis | Server Administration | Storage Systems | System Requirements | System requirements analysis | Systems administration | Test Planning | Test reporting | Unified Communications Manager | Unity Connection | Voice Teleconferencing | Webex Calling
Education
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