System Administrator (RMM)
Johannesburg, South Africa
ZAR 360K-372K (estimate) Mid-level Full Time
Tasks
- Administer BrightGauge dashboards and reporting
- Administer internal business systems
- Automate workflows and eliminate manual data entry
- Configure ConnectWise PSA service boards workflows SLAs ticket routing agreements and billing
- Design build and maintain system integrations via REST APIs and webhooks
- Develop and maintain scripts for administrative task automation
- Integrate SmileBack CSAT data into performance reports
- Maintain and optimize operational platforms
- Maintain endpoint compliance automated remediation patch management and health checks
- Manage user access security roles and settings
- Oversee ConnectWise RMM monitoring policies for endpoints servers workstations and network devices
- Provide internal escalation support and troubleshooting
- Reconcile Microsoft 365 CSP billing with PSA and QuickBooks
- Train users on system best practices and feature updates
- Translate business needs into technical workflows
Perks/Benefits
Skills/Tech-stack
Azure AI | BrightGauge | CloudRadial | ConnectWise PSA | ConnectWise RMM | Connectwise | HubSpot | ITGlue | JSON | Make | Microsoft 365 | Microsoft Azure | Microsoft CSP | N8n | Networking | Powershell | Powershell Scripting | Python | QuickBooks | REST API | SmileBack | TimeZest | Webhooks | Windows server | Zapier
Education
N/A
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