ITSM Systems Administrator
Tasks
- Administer user management and role assignments
- Build dashboards and reports
- Create ITSM documentation and guides
- Implement change management
- Implement incident management
- Implement problem management
- Maintain ITSM workflows and system updates
- Manage ITSM platform
- Manage service request management
- Monitor ITSM performance
- Provide ITSM troubleshooting support
Perks/Benefits
- 403(b) retirement match
- Certification support
- Continuing education
- Remote work
- Retirement matching contributions
- Tuition programs and scholarships
- Tuition reimbursement
- Vacation time
Skills/Tech-stack
BMC Remedy | Business Rules | CMDB | Change Management | HTML | ITIL | ITSM | IVANTI | Incident Management | Jira | Problem Management | Request Management | SQL | Scripting | Self-Service | Self-Service Portal | Service Catalog | Service Portal | Service Request | Service request management | ServiceNow | Workflows
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Related jobs
-
IT System Administrator Intern USD 57K-60KAccess troubleshooting | Account provisioning | Auditing | Automation | Compliance reportingEntry-level InternshipLexington Park, MD, US10h ago
-
Associate PLM Systems Administrator (R4896) USD 112K-141KAzure | Backups | CAD Integration | CATIA | Cloud PlatformsMid-level Full TimeDallas, Texas15h ago
-
IT System Administrator USD 62K-116KActive Directory | Backup and Recovery | Capacity Planning | Change Management | CrowdStrikeMid-level Full TimeTorrance, CA, United States17h ago
-
Database Administrator USD 100K-166KAccess Control | Audit Logging | Azure Database | Azure Database for PostgreSQL | BashOn-call rotation | Visa not required | Visa sponsorship not availableMid-level Full TimeNew York, NY18h ago
-
Sr Oracle Database Administrator USD 99K-131KBackup and Recovery | CRM systems | Change Management | Cloud infrastructure | DBaaSSenior-level Full TimeFayetteville, NC, United States20h ago
-
ServiceNow Administrator USD 96K-170KAJAX | AngularJS | Business Rules | CSS | DiscoveryOnsite work flexibility | Remote day optionMid-level Full TimeNew York City, NY1d ago
-
Active Directory | Azure Active Directory | Backup and Recovery | Cause analysis | Change ManagementLimited travel between office locations | Occasional after-hours support | Onsite work environmentMid-level ContractRichmond, United States1d ago
-
Database Administration Specialist 2 ( 20024734) USD 80K-80KBusiness Intelligence | Dashboard | Data Mart | Data Migration | Data ModelingDental coverage | Education and development opportunities | Medical coverage | Paid Holidays | Paid time offMid-level Full TimeUnited States of America-OHIO-Franklin County-Columbus1d ago
-
Systems Administrator USD 90K-130KActive Directory | Cisco | Enterprise Linux | Exchange Server | FirewallsGrowth opportunities | Mission-critical impactMid-level Full TimeManassas, Virginia, United States1d ago
-
Linux Administrator USD 90K-115KAWS | Amazon EC2 | Amazon RDS | Amazon VPC | AnsibleDoD Secret clearanceMid-level Full TimeScottsdale, Arizona, United States1d ago
-
IT Systems Administrator (On-Site) USD 85K-94KActive Directory | Aruba | Automation | Certificate management | Cisco401k | Annual Performance Based Increases | Certification programs | Employee assistance program | Employer-paid life insuranceMid-level Full TimeSnoqualmie, WA, US1d ago
-
Active Directory Administrator IV USD 86K-198KActive Directory | Certificate management | Change Management | DMZ | DNSExecutive-level Full TimeQuantico, VA, United States1d ago
-
SAP Basis Administrator USD 88K-132KAWS | Azure | Backup and Recovery | Cloud Connector | Disaster RecoveryAfter-hours support | Global collaboration opportunities | On-call supportEntry-level Full TimeRemote, CA, United States R1d ago
-
SAP Basis Administrator USD 88K-132KAWS | Azure | Cloud Connector | Disaster Recovery | Firewall ConfigurationGlobal team collaboration | On-call support rotationEntry-level Full TimeRemote, CA, United States R1d ago
-
Active Directory | Bandwidth analysis | Cisco IOS | DFS | DHCP401k matching | Dental insurance | Flexible spending accounts | Flexible work schedule | Life insuranceSenior-level Full TimeUnited States1d ago
-
System Administrator III USD 132K-210KAnsible | Capacity Planning | Docker | Infrastructure as Code | KVMSenior-level Full TimeMegaCenter, MD1d ago
-
Database Administrator II - Recorders Office USD 76K-107KBackup and Recovery | Capacity Planning | DBMS Upgrades | Data Integrity | Data ModelingMid-level Full TimeTucson, AZ, United States1d ago
-
Systems Administrator USD 89K-120KActive Directory | Information Technology | Information Technology Systems | Linux | Microsoft Windows401k company match | Paid time offMid-level Full TimeDEU Wiesbaden - Wiesbaden Army Airfield …1d ago
-
Databricks Administrator / Platform Engineer USD 113K-154KABAC | AWS | Apache Spark | Audit Logs | CI/CD401k match | Paid Holidays | Paid parental leave | Paid time off | Remote workMid-level Full TimeUSA MD Home Office (MDHOME), United … R1d ago
-
Clarity PPM Technical Administrator USD 32K-32KCA Clarity PPM | Clarity PPM | Gel | Jaspersoft | REST APIs401k plan | Dental insurance | Health insurance | Life insurance | Paid time offMid-level Full TimeTyson Emma - Springdale, Arkansas, United …1d ago
-
IT SaaS Administrator USD 100K-167KAPI connectors | Business Central | Conditional Access | Directory Synchronization | Dynamics 365 Business CentralMid-level Full TimeAustin, TX1d ago
-
Senior Oracle Database Administrator USD 120K-172KBash | Computer Networking | Data Guard | Jenkins | LinuxOn call rotation coverage | Scheduled maintenance availabilitySenior-level Full TimeRemote, Atlanta, Boston, Louisville R1d ago
-
System Administrator - Senior USD 120K-166KChange Management | Compliance Monitoring | Configuration Management | DOD 8140 | Incident ResponseSenior-level Full TimeFAIRFAX, VA, United States1d ago
-
Network Services Administrator - Senior USD 115K-150KChange Management | Configuration baselines | Firewall | Firmware Management | Incident ResponseSenior-level Full TimeFAIRFAX, VA, United States1d ago
-
Sr. Network Administrator II (6617) USD 120K-152KBGP | Cisco | DHCP | DNS | EIGRP401k match | Dental insurance | Employee Assistance and Wellness Programs | Flexible work arrangements | Health insuranceMid-level Full TimeWashington, DC2d ago