Technical Account Manager - Central
Tasks
- Conduct quarterly business reviews
- Create account health checks
- Deliver product training and documentation feedback
- Drive customer value
- Lead complex issue resolution with engineering product and sales
- Manage customer requests and issues
- Partner with customers to onboard and enable platform use
- Provide technical advice
- Serve as subject matter expert for SaaS security
Perks/Benefits
- 401k
- Healthcare dental and vision
- New parent or family leave
- Paid Holidays
- Paid time off
- Personal development resources
- Professional development resources
- Remote work
Skills/Tech-stack
API Integration | Cloud Security | Customer Relationship Management | Customer Success | Customer relationship | Cybersecurity | Data correlation | Duo | Google Workspace | Incident Response | Log Analysis | Microsoft 365 | OAuth | Okta | Python | Relationship Management | SAML | SaaS applications | SaaS applications administration | SaaS security | Software Engineering | Threat triage
Education
N/A
Roles
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