Delivery Operation representative
Bengaluru, BDC10A, India
INR 190K-250K (estimate) Executive-level Full Time
Tasks
- Build relationships with clients
- Communicate with stakeholders
- Coordinate service restoration efforts
- Engage cross-functional teams
- Ensure compliance with processes
- Identify improvement opportunities
- Lead technical response for incidents
- Manage critical vulnerabilities and major incidents
- Manage infrastructure and application incidents
- Perform root cause analysis
Perks/Benefits
Skills/Tech-stack
Application Management | Azure | Cause analysis | Cloud Computing | Database | Docker | IT systems | ITIL | Incident Management | Infrastructure Management | Kubernetes | Middleware | Netscaler | Palo Alto | Root Cause Analysis | Root cause | Service Delivery | Storage
Education
Roles
Application Lead | Incident Manager | Lead | Major Incident Manager | Manager
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