Security Engineer WAF and SSLO (L2)
IND, Bhubaneswar-West, India
INR 2520K-4600K (estimate) Senior-level Full Time
Tasks
- Analyze service records for service level actions
- Coordinate repairs and service recovery
- Document and close resolved incidents
- Escalate unresolved incidents and follow up
- Investigate and resolve technical incidents
- Investigate incident causes and implement remedies
- Maintain secure configuration of configuration items
- Maintain support process and handle support requests
- Monitor service delivery against service level agreements
- Prioritize and diagnose incidents
- Provide remote technical support
- Track log and correct configuration item changes
- Update knowledge articles and assist with incident diagnosis
Perks/Benefits
- N/A
Skills/Tech-stack
Configuration Management | Firewall | Incident Management | Intrusion Detection | Intrusion Detection System | Intrusion Prevention | Intrusion Prevention System | Network Security | Proxy | Remote Support | Service Assurance | Service Level | Service Level Agreement | Technical documentation | Troubleshooting
Education
N/A
Roles
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