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Technical Support - N

Caloocan City Central Post Office, Philippines R

A PHP 384K-540K (estimate) Mid-level Full Time

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Found 21d ago

Tasks

Apply upgrades patches and maintenance
Diagnose problems and resolve issues
Document incidents and solutions
Educate users best practices
Escalate unresolved issues
Install, configure, and maintain systems
Monitor system performance
Provide technical support
Troubleshoot hardware/software/network issues
Use ticketing systems

Perks/Benefits

N/A

Skills/Tech-stack

Customer Service | DNS | Hardware Troubleshooting | Jira | Linux | MacOS | Network fundamentals | ServiceNow | TCPIP | Troubleshooting | VPN | Windows | Zendesk

Education

Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Technology

Roles

Analyst | Help Desk Analyst | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | Technical Support | Technical Support Specialist

Regions

Countries

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