Senior Technical Support Engineer - Endpoint Security (Cortex XDR/XSIAM)
Bengaluru, Karnataka
INR 1500K-3500K (estimate) Senior-level Full Time
Tasks
- Collaborate with development teams
- Document solutions
- Investigate root causes
- Manage escalations
- Perform advanced troubleshooting
- Proactively support customer deployments
- Reproduce issues in lab environment
- Triage customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Active Directory | Android troubleshooting | Antivirus | Azure | Bash | Citrix | Cloud platform | Cortex XDR | DLP | Endpoint Security | Exploit Troubleshooting | GPO | Google Cloud | Google Cloud Platform | IIS | IPS | Linux | MacOS | Malware analysis | Microsoft SQL | Microsoft SQL Server | NAC | Python | SCCM | SIEM | SOAR | SQL Server | VMware | Windows | XDR | XSIAM
Education
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