IT Technical Analyst - End User Computing
Tasks
- Analyze and translate requirements into IT solutions
- Assist ULS patching and vulnerability management for Windows
- Assist development of design specifications
- Contribute to end user experience improvement projects
- Document configuration and installation processes
- Escalate troubleshooting with users and service desk
- Participate in PC and end client strategy planning
- Perform software distribution and packaging
- Perform software review
- Support M and A integration and device strategy
- Support end user and hardware IT solutions
- Troubleshoot hardware and software issues
Perks/Benefits
- N/A
Skills/Tech-stack
Configuration Manager | Dell Hardware | Endpoint Configuration Manager | Hardware Troubleshooting | Lenovo hardware | MECM | Microsoft Endpoint | Microsoft Endpoint Configuration Manager | Microsoft Intune | Package Manager | Patch Management | Patch My PC | Powershell | SCCM | ServiceNow | ServiceNow Vulnerability Response | Software Installation | Software Troubleshooting | Software packaging | System hardware | System hardware troubleshooting | Tenable | ThinkVantage Technologies | Vulnerability Management | Vulnerability Response | Windows 11 | Windows Package Manager | Winget
Education
Roles
Analyst | End User Computing Analyst | IT | IT Technical Analyst | Technical Analyst
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