Technical Account Manager
Tasks
- Collaborate with cross-functional teams
- Conduct business reviews and health checks
- Conduct technical workshops and training
- Foster customer relationships
- Guide platform adoption and onboarding
- Identify expansion and renewal opportunities
- Maintain customer interaction records
- Monitor customer health metrics
- Serve as trusted technical advisor
- Stay informed on xIoT threats and regulations
- Support product rollouts and case studies
- Troubleshoot technical issues
Perks/Benefits
Skills/Tech-stack
CRM | Certificate Lifecycle Management | Certificate lifecycle | Communication | Credential Management | Cybersecurity | Firmware Patching | IoT | Lifecycle Management | Network Configuration | OT Security | Problem Solving | Python Scripting | Relationship building | Support Tools
Education
Bachelor's Degree in Computer Science | Cybersecurity | Engineering | Information Technology
Roles
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