Associate Manager IT Administrator
Tasks
- Coach stakeholders on technology use
- Communicate business unit technology needs to IT
- Conduct technology training sessions
- Contribute to enterprise IT initiatives
- Coordinate SLA based issue resolution
- Deliver customer service for IT services
- Escalate complex tickets and communicate updates
- Maintain community technology health and stability
- Manage customer IT expectations
- Manage incident management problem management change management and asset management
- Manage vendors and troubleshoot complex issues
- Participate in local IT improvement projects
- Perform root cause analysis for severity 1 and 2 outages
- Support incident resolution and incident communication
- Support network connectivity and Wi Fi capabilities
Perks/Benefits
Skills/Tech-stack
Asset Management | Cause analysis | Change Management | Customer Service | Incident Management | Network Troubleshooting | Problem Management | Root Cause Analysis | Root cause | Technical Training | Vendor management | Wi-Fi
Education
Roles
Administrator | IT | IT Administrator | IT Manager | IT Support | IT Support Manager | Manager | Support Manager
Related jobs
-
ServiceNow Administrator USD 105K-130KActive Directory | Asset Management | Business Rules | CMDB | Change Control11 federal holidays | 15 PTO days | 401k | Continuing education reimbursement | Employee assistance programMid-level Full TimeWashington, DC8h ago
-
Access Control | Account provisioning | Compliance Frameworks | Cybersecurity | Device ManagementDental insurance | Health insurance | Vision insuranceMid-level Full TimeSan Francisco, United States9h ago
-
Access Control | Account Management | Device provisioning | Google Workspace | Hardware TroubleshootingDental insurance | Health insurance | Vision insuranceMid-level Full TimePortland, United States9h ago
-
Access Control | Data Security | Device Management | Google Workspace | IT ComplianceDental insurance | Health insurance | Vision insuranceMid-level Full TimeSanta Monica, United States9h ago
-
Active Directory | Apple iOS | Azure Active Directory | Cause analysis | Conditional AccessMid-level Full TimeJericho, NY10h ago
-
Access Management | Application Security | CIS Controls | COBIT | Cloud Security401k match | Dental insurance | Life insurance | Long-term disability | Medical insuranceSenior-level Full TimeNew York11h ago
-
Senior Linux System Administrator USD 128K-214KArchitecture SOA | Capacity Planning | Client-Server | Client-Server Architecture | Hardware IntegrationDisability insurance | Health insurance | Holiday pay | Learning and development | Life insuranceSenior-level Full TimeUSA-MD-Fort Meade11h ago
-
System Administrator USD 95K-122KACAS | Access Control | Business Rules | Change Management | DISA STIGSenior-level Full TimeKITTERY, ME, US1d ago
-
Microsoft 365 Administrator USD 100K-185KAccess Control | Active Directory | Backup and Restore | Cloud Migration | Conditional AccessPublic Trust security clearanceMid-level Full TimeUnited States - Remote R1d ago
-
Accounting Records | Bookkeeping | Budget reconciliation | Customer Service | Data entryMid-level Part TimeWINS - Winona Campus, United States1d ago
-
Account administration | Backup and Restore | Cause analysis | Change Control | Cisco401k | Dental insurance | Medical insurance | Paid sick hours | Vision insuranceSenior-level Contract Full TimeRidgefield Park, NJ, United States1d ago
-
IT Systems Administrator USD 34K-34K3CX | AWS | Active Directory | Aruba | Azure401k | Dental insurance | Employee discount | Health savings account | Life insuranceMid-level Full TimeGreat Falls, MT, United States1d ago
-
HPC Systems Administrator I USD 72K-72KBackup Management | Change Management | GPU Cluster | Graylog | LinuxEntry-level Full TimeTampa, FL, United States1d ago
-
System Administrator III - ISSO USD 86K-120KACAS | Active Directory | Authentication Management | Configuration Management | DOD STIG401k match | Dental insurance | Disability insurance | Flexible spending account | Health insuranceSenior-level Full TimeEdwards AFB, CA, United States1d ago
-
AI | Active Directory | Browser Security | CASB | CLIExecutive stakeholder engagement | Quarterly business reviews | Remote work | Travel up to 25 percentSenior-level Full TimeSeattle, WA R1d ago
-
Security Operations Manager USD 150K-190KAnti-Malware | Anti-virus | Asset Management | Asset discovery | CASBSenior-level Full TimeWork from home, VA, United States R1d ago
-
Systems Administrator USD 50K-55KAccount Management | Asset Management | Endpoint provisioning | Log Analysis | McAfeeMid-level Full TimeWaco, TX1d ago
-
System Administrator I (Practice IT) USD 72K-91KAWS | Active Directory | Asset Management | Automation | AzureDental insurance | Healthcare | Mental health support | Paid time off | Parental planning resourcesMid-level Full TimeUSA - Remote R1d ago
-
GRC Consultant USD 125K-140KAudit Programs | Audit and Advisory | Cause analysis | Compliance | Control TestingSenior-level Full TimeUnited States1d ago
-
Audit Programs | Change Management | Compliance | Control Assessment | Cross-Functional CollaborationTravel opportunitiesMid-level Full TimeAddison, TX, USA; Atlanta, GA, USA1d ago
-
Network Administrator (on-site) (no relo) USD 62K-79KAruba networking | Asset Management | Capacity Planning | Change Management | CiscoOn-site workMid-level Full TimeAlhambra, CA, United States1d ago
-
Senior Administrator - HRIS Workday USD 91K-151KAPI | Absence Management | Acceptance Testing | Calculated Fields | Change Management401k employer match | Adoption Assistance | Dental insurance | Disability insurance | Educational assistanceSenior-level Full TimeLancaster, PA, United States1d ago
-
Travel Operations Coordinator / Administrator USD 52K-82KAuthorization management | Customer Service | Expense reimbursement | Expense report processing | Federal Travel RegulationsRemote workMid-level Full TimeWashington, United States1d ago
-
Associate Director Network Security USD 140K-160KAWS | Ansible | Automation | Azure | Cause analysis401k match | Dental insurance | Employee stock purchase plan | Health insurance | Life insuranceMid-level Full TimeHQ Evansville IN-601 N.W. 2N, United …2d ago
-
Anti-spam | Antivirus | Automation | Cause analysis | Data Loss PreventionOn-call rotation | Paid time offSenior-level Full TimePennington, United States2d ago