Technical Support Engineer - Email Security
Praha, Hlavní město Praha, Czech Republic
CZK 708K-900K (estimate) Mid-level Full Time
Tasks
- Collect logs and traces for investigation
- Develop product competency in Fortinet systems
- Escalate technical cases and manage expectations
- Investigate and resolve customer issues
- Provide technical support via phone and ticketing system
- Reproduce customer environments on lab equipment
Perks/Benefits
- N/A
Skills/Tech-stack
Encryption | IBM Domino | IPTables | Linux | Mail Security | Mail Security Gateways | Microsoft Exchange | OpenLDAP | Postfix | SSL | Security Certificates | Security Gateways | Sendmail | VMware | Virtualization | Windows
Education
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