Senior Technical Success Manager-AMS
Tasks
- Deliver product training
- Lead web and email security deployments
- Manage customer escalations
- Manage premium customer support relationships
- Monitor customer environments
- Provide security implementation consulting
- Recommend proactive improvements
- Resolve complex technical service issues
- Translate field insights into product requirements
Perks/Benefits
- Education reimbursement
- Health plans
- Hybrid work
- In-office perks
- Parental leave
- Retirement options
- Time off
Skills/Tech-stack
Authentication Protocols | Cisco routing | DLP | Enterprise networks | FTP | Fiddler | ICMP | IPSPIDS | Juniper routing | L2 switching | L3 Routing | LDAP | Network Infrastructure | Network Troubleshooting | Packet Capture | SAML | SQL | SSLTLS | Shell Scripting | WinMTR | Wireshark
Education
N/A
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