Sr CRM Administrator/Analyst - 1st Shift
Lyon Station, PA, United States
USD 115K-140K (estimate) Senior-level Full Time
Tasks
- Assist in training plans for junior administrators
- Configure Salesforce CRM platform
- Create reports and dashboards
- Create technical documentation
- Design CRM architecture best practices
- Design Salesforce Flows and automation
- Develop business requirements for CRM requests
- Ensure data quality and governance
- Manage CRM security and user access
- Manage data import and export
- Monitor system health and resolve issues
- Optimize CRM technology investments
- Optimize declarative configuration
- Provide end-user training and support
- Review Salesforce releases and evaluate improvements
- Support Salesforce integrations
Perks/Benefits
- 401k savings plan
- Dental insurance
- Employee assistance program
- Fitness discounts
- Health insurance
- Paid Holidays
- Paid vacation
- Prescription Coverage
- Training and development
- Vision insurance
Skills/Tech-stack
API | Apex | Automation | Connected Apps | Data Governance | Data Import | Data Quality | Data import/export | ETL | Import/export | Jira | Lightning Web | Lightning Web Components | Microsoft Office | Microsoft Office 365 | Office 365 | SOQL | Sales Cloud | Salesforce | Salesforce Flow | Web Components
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Information Systems
Roles
Administrator | Analyst | CRM Administrator | CRM Analyst | Senior CRM Administrator
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