MSP System Administrator
Tasks
- Create technical documentation for resolutions
- Diagnose and resolve complex client issues
- Document workflows using PSA platform
- Provide onsite technical support
- Recommend and implement security stability improvements
- Serve as escalation point for client issues
Perks/Benefits
Skills/Tech-stack
Active Directory | Amazon Web Services | Cisco | ConnectWise Automate | ConnectWise Manage | DHCP | DNS | Firewalls | Fortigate | Google Workspace | Group Policy | Hyper-V | IT Glue | MacOS | Meraki | Microsoft Azure | Microsoft Office | Microsoft Office 365 | Microsoft Office Suite | Microsoft Windows | Microsoft Windows 10 | Microsoft Windows Server | Multi-Factor | Multi-Factor Authentication | Network Troubleshooting | Office 365 | Office Suite | Sophos | Subnetting | Switching | TCP/IP | VMware | Web Services | Windows 10 | Windows server
Education
N/A
Roles
Administrator | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | System Administrator
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