DRSC Assurance - GRC, Application Management System (AMS) - Consultant / Senior Consultant

Tasks

• Configure questionnaires
• Coordinate fixes with technical teams
• Ensure data quality
• Follow AMS SLAs KPIs and escalation procedures
• Handle service requests
• Manage fields and access roles
• Manage incidents
• Monitor integrations
• Monitor scheduled jobs
• Monitor system health
• Perform workflow configuration
• Provide L1/L2 application support
• Resolve problems
• Run calculations and risk logic

Perks/Benefits

• N/A

Skills/Tech-stack

Access Roles | Archer GRC | Data Quality | IT Service Management | ITSM | Incident Management | Integration monitoring | Jira | Problem Management | Questionnaire configuration | Request Management | Risk Logic | Scheduled Jobs | Service Management | Service Request | Service request management | ServiceNow | ServiceNow IRM | ServiceNow IT Service Management | System monitoring | Workflow Configuration