IT Senior Salesforce Administrator (Global Patient Services)
USD 131K-192K (estimate) Senior-level Full Time
Tasks
- Administer Salesforce platform
- Configure flows and validation rules
- Coordinate with vendors and stakeholders
- Ensure HIPAA and GDPR compliance
- Lead ITSM change and release management
- Lead ITSM incident and problem management
- Maintain dashboards and operational reporting
- Maintain data quality
- Maintain system documentation and configuration records
- Manage user access and permissions
- Monitor platform health and ensure SLA adherence
- Own system lifecycle planning and budgeting
- Perform regression testing and coordinate deployments
- Plan releases and manage sandbox deployments
- Provide release communications and training inputs
- Support go-live
Perks/Benefits
- N/A
Skills/Tech-stack
Change Management | Dashboards | Data Modeling | Data Quality | Deployment | Experience Cloud | Flows | GDPR | HIPAA | ITIL | ITSM | Incident Management | KPIs | Permission Sets | Problem Management | Regression testing | Release Management | Roles and Profiles | SLA monitoring | Sales Cloud | Salesforce | Salesforce Administration | Salesforce Shield | Sandbox | Service Cloud | Validation Rules
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Information Systems
Roles
Administrator | Analyst | Salesforce Administrator | System Analyst
Regions
Countries
States
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